Case Studies

Real results from real councils

Get free access to our detailed case studies — see exactly how councils across Australia are transforming their operations with mycity™ CRM.

What's inside:

Latrobe City Council

VIC, Australia

A 12–18 month data journey delivered in six — and a MAV People's Choice Award

MAV Award winner6 month deliveryVideo testimonial

Waverley Council

NSW, Australia

36,000 duplicate records merged in minutes — and a golden record for every resident

36,000 duplicates mergedCaller recognised in 5 secVideo testimonial
Each case study includes the challenge, solution, full implementation timeline, and measurable outcomes.

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