Pricing

Simple, transparent pricing for every council

Every council is different. That is why we tailor pricing to your size, needs, and budget. No hidden fees, no surprises.

Starter

For smaller councils getting started with citizen CRM

Get in touch

Tailored to your council size

Unified citizen view
Up to 2 ERP integrations
Basic reporting dashboard
Email support
Up to 50,000 citizen records
Standard onboarding
Most Popular

Professional

For mid-size councils ready to transform citizen engagement

Get in touch

Most popular with councils

Everything in Starter, plus:
Citizen self-service portal
Unlimited ERP integrations
Advanced reporting & analytics
Workflow automation
Priority support with SLA
Up to 500,000 citizen records
Guided onboarding & training

Enterprise

For large councils and city governments with complex needs

Get in touch

Custom pricing for your scale

Everything in Professional, plus:
Unlimited citizen records
Custom API access
Dedicated account manager
Custom workflow development
SSO / SAML integration
24/7 phone support
White-glove onboarding
On-site training available

All plans include ISO 27001 certified security, Australian data hosting, and free software updates.

FAQ

Common questions

Ready to get started?

Get a personalised quote for your council. No obligation, just a straightforward conversation about how Helios can help.